SHIPPING POLICY

At Diamo Diamonds, we want your order to arrive safely and smoothly. We offer complimentary standard shipping within the Netherlands and to selected European destinations, as well as international shipping to a selection of other destinations.

Available shipping destinations and the applicable shipping rates are always shown during checkout.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information where available.

If your tracking information is not updating or your order is marked as delivered but you have not received it, please contact us at info@diamodiamonds.com.

Delivery Times

Delivery times depend on your destination and will be shown where available during the ordering process.

Please note that delivery times are estimates. Carrier delays, customs procedures, public holidays, busy periods or other circumstances outside our reasonable control may affect the delivery of your order.

For international shipments, customs procedures may result in additional delays.

Shipping Costs

Netherlands
Complimentary standard shipping

Selected European destinations
Complimentary standard shipping

Other available international destinations
Standard shipping: €29.95
Complimentary shipping on orders of €500 or more

The exact shipping rate applicable to your destination and order will be displayed during checkout before you complete your purchase.

Customs, Duties & Taxes

For orders delivered outside the European Union, local import duties, taxes, customs charges or other fees may apply.

These charges are not included in our product prices or shipping costs and are the responsibility of the customer where applicable.

As these charges are determined by local authorities, Diamo Diamonds does not control them. For further information, we recommend contacting your local customs authority.